It wasn’t long ago that I was venting my frustration with Directv and Consolidated Smart Systems. You might remember my Meltown back in December and complaint to the Better Business Bureau in January. Well, things definitely got worse before they got better. At one point, CSS added a response on the BBB website claiming they had contacted me and replaced all my receivers while only charging me the $30 installation fee. The only problem is I was never contacted by Directv or CSS and my receivers were never replaced. I was so dumbfounded by the reply I didn’t respond to them for a few days. Finally I sent an email to the CSS representative and cc:’d the BBB. I received a response from CSS noting they would look into it. Weeks later, still nothing! Finally, one of the managers here at Mariners Village (who I happen to know outside of this whole fiasco) had a meeting with Directv and CSS representatives. The meeting wasn’t scheduled to discuss my issues, but she did bring them up. Wouldn’t you know it the receivers were replaced by the end of that week and… I was in Indianapolis unable to see it with my own eyes.

Well here we are weeks later and I’m watching the Mets play the Reds in HD. Even better, I downloaded the Directv iPhone App and was able to set up the living room receiver to record the game from the car on the way home from work. How sweet is that?! I’m now home watching the game about 30 minutes behind the actual start time. I just have to hope no one calls or texts me with a score update. Now that I think about it, I might put the phone far away so no one spills the beans.